The owner of the website with the associated online store is PLANET MIRIO j.d.o.o., (hereinafter PLANET MIRIO), X. Trokut 10, 10020 Zagreb, OIB 06820241998, MB (registered number): 081069239, IBAN: HR98236000078180. The terms of purchase define the procedures in our online store. All procedures are harmonized with the law of the Republic of Croatia. They contain procedures for ordering, payment, delivery, complaints and return of goods. They regulate user privacy and handling of personal data. By agreeing to these terms and conditions and completing your order, you as a Buyer enter into a binding contract with us as a Seller.
Please read these Terms and Conditions carefully before accessing or using our website.
We reserve the right to update, amend or replace any part of these Terms and Conditions by posting an update and/or change on our website. It is your responsibility to periodically check this page for changes.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Planet Mirio is not responsible if the information available on this page is not always correct, complete or current. The materials on this site are for general information only and should not be used as the sole basis for decision-making without consulting more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
Zadržavamo pravo izmjene sadržaja ove stranice u bilo kojem trenutku.
Each item in our web store is unique, produced in one copy. At your request, we can create and offer you the most similar possible item.
Naručeni/kupljeni artikli mogu se vratiti ili zamijeniti samo u skladu s našim Pravilima povrata. Uložili smo sve napore da što točnije prikažemo boje i slike naših proizvoda koji se pojavljuju u trgovini. Ne možemo jamčiti da će prikaz bilo koje boje na monitoru vašeg računala biti istovjetan.
We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectationsja.
In case of difficulties of any kind with the availability of the product ordered and paid for, we reserve the right to inform you about replacement items of equal or greater quality and value, which you can order. If you do not order replacement items, we will reimburse the amount you have already paid.
We reserve the right to withdraw any product from this website at any time and to remove or edit any material or content, without assigning any reason.
We will use reasonable efforts to process all orders placed but, in exceptional circumstances, we may have to refuse to process or accept an order after we receive it or send you an order confirmation. We will not be liable to the customer or any third party for withdrawing any product from this web store, for removing or editing any material or content on this website, or for refusing to process or accept an order after we have received it or sent you an order confirmation .
PRICES AND PAYMENT
All prices in the PLANET MIRIO online shop are expressed in EUR. By confirming the order, you accept the stated prices of that day. Each product has a base price determined and provided by the Seller. All prices are valid until they are replaced with new ones and the Seller reserves the right to change prices. The total price paid by the Customer consists of the basic price plus the cost of delivery, except for delivery within the territory of the Republic of Croatia.
Ukupne cijene mogu biti podložne dodatnim bankovnim naknadama za konverzije.
ONLINE STORE REGISTRATION
You can shop as a registered or unregistered customer. By registering, you provide us with your information and allow us to use your information for marketing purposes.
After you visit our online store and decide on one or more products you want to buy, by placing them in the shopping cart, you will be redirected to another page where, as a registered or unregistered customer, you can proceed with payment. After the payment has been made, the order has been sent. We receive an order confirmation together with a payment confirmation. After that, we send you a notification by e-mail that the order has been processed. The invoice is sent in a package, together with the ordered product(s).
Unless there are exceptional circumstances that would prevent us from delivering the ordered products, we will endeavor to fulfill your order for the items specified in the Shipping Confirmation by the delivery date specified in the Shipping Confirmation. If no delivery date is specified, we will deliver the ordered items within a maximum of 30 days from the order confirmation date. If we do not deliver the items within 30 days of the order confirmation date, you are free to cancel the Contract, in which case we will reimburse you for the price paid for the items including any delivery charges you have paid. If delivery is delayed due to a situation beyond our control, we will contact you as soon as possible and take steps to minimize the effect of the delay. We are not responsible for delays caused by unforeseen circumstances. If there is a risk of a significant delay, you can contact us with a proposal to terminate the Agreement and we will return the money you paid. Delivery is considered completed when you or a third party named by you takes physical possession of the item, as evidenced by the Receipt of Receipt at the agreed address.
RETURN AND EXCHANGE
Planet Mirio has a 14-day return policy, which means that you have the right to withdraw from the Agreement, within 14 days from the day when you or a third party, other than the carrier, comes into physical possession of the ordered product. To exercise your right to cancel, you must inform us of your decision with an irrevocable statement that you send to our e-mail address: firstname.lastname@example.org via the cancellation (return) form.
In order to meet the withdrawal notice deadline, it is sufficient to send us the completed form before the 14-day deadline expires.
You will return the items without undue delay, and in any case no later than 14 days from the day you sent us a notice of your withdrawal from this Agreement.
Izravne troškove povrata proizvoda snosi Kupac.
The return period is met if you send the items back within 14 days from the day you sent us a notice of your withdrawal from this Agreement.
The address for returning the product is:
Planet Mirio j.d.o.o, X.Trokut 10,10020 Zagreb,Hrvatska
EFFECTS OF WITHDRAWAL FROM THE AGREEMENT
By withdrawing from the Agreement, we undertake to reimburse you for all money received, except for additional shipping costs resulting from your choice of delivery type.
Vaša uplata neće biti vraćena sve dok ne dođemo u posjed proizvoda koji su predmet povrata ili dok ne osigurate adekvatan dokaz da su predmeti vraćeni. Povrat uplaćenih sredstava izvršiti ćemo koristeći isto sredstvo plaćanja koje ste koristili za početnu transakciju osim ako se izričito ne dogovorimo drugačije.
All return items must be returned in their original packaging. You are responsible for any diminished value of the product resulting from improper handling. In the event that the item is returned to our address in an inappropriate condition or outside the prescribed time limits, we reserve the right not to refund your money.
You can return the purchased product and subsequently make a new purchase.
On this site, we use the services of third-party websites that are not affiliated with us (such as PayPal). It is not our responsibility to examine or evaluate the content and/or accuracy thereof, we do not guarantee and assume no responsibility for any third-party materials or websites.
Ne snosimo odgovornost za bilo kakvu štetu vezanu uz kupnju ili korištenje robe, usluga, resursa, sadržaja ili bilo koje druge transakcije napravljene u vezi s bilo kojim web stranicama trećih strana. Pažljivo pregledajte pravila i prakse trećih strana i provjerite jeste li ih razumjeli prije nego što se upustite u bilo kakvu transakciju. Pritužbe, tvrdnje, nedoumice ili pitanja u svezi s proizvodima trećih strana trebaju se uputiti trećoj strani (kao što je PayPal).
By using our services, you agree that, regardless of conflict of laws, the laws of the Republic of Croatia will govern both these Terms and all disputes that may arise between you and Planet Mirio j.d.o.o. In the event of a dispute, the subject of which is the contractual relationship between Planet Mirio j.d.o.o. and you as a customer, the competent court in Zagreb, Republic of Croatia, has jurisdiction.